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I would thoroughly recommend working with Mawdsleys' Overlabelling division; they provide a reliable and efficient service. The generic overlabelled products have enhanced the service we have been able to provide to the Trust, as we have a dependable delivery of products on a weekly basis. Customer service is exceptional, both consistent and comprehensive - overall a top quality service.
We have been using Mawdsleys' overlabelling service for a few years now. I have found there have been no problems with their service to Queen Elizabeth Hospital. The deliveries are prompt, and if there are any problems I have always received an email in a timely manner....When requesting new products the sample label authorisation sheet is always sent quickly for a signature so that the product can go into production as quickly as possible. I find the ladies that answer the phone pleasant and knowledgeable.
We have traded with Mawdsleys for over five years, and through this time they have provided the Trust with overlabelling services. The service has been fast, efficient and competitve. Mawdsleys is a professional organisation and has proved to be an excellent partner in providing a high quality service.
Yesterday evening (Mawdsleys staff) arranged a supply of an unlicensed medicine to be couriered from Doncaster to London late in the evening. Everyone I spoke to on the phone was extremely professional and helpful and went beyond expectations to get this essential medicine to us. The arrangements made were seamless and I even had the courier phone me to confirm delivery, which was much appreciated.
I wanted to say a big thank you to the Mawdsley’s team as you really helped us in a difficult situation.
Helping ensure patients have access to the drugs they need, when they need them.
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