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May 29, 2014

Out Of Hours Service Praised

Mawdsleys were praised by The Portland Hospital, the leading private hospital for children, for their commitment to ensuring an urgent unlicensed medicine was delivered to them late in the evening.

The request came through after the office had closed, but it was dealt with efficiently by our out -of -hours service. Within three hours the medicine had been couriered from Doncaster to London, to the hospital.

Greg Bale, Clinical Pharmacist at The Portland Hospital said, “Yesterday evening (Mawdsleys staff) arranged a supply of an unlicensed medicine to be couriered from Doncaster to London late in the evening. Everyone I spoke to on the phone was extremely professional and helpful and went beyond expectations to get this essential medicine to us. The arrangements made were seamless and I even had the courier phone me to confirm delivery, which was much appreciated.

I wanted to say a big thank you to the Mawdsley’s team as you really helped us in a difficult situation.”

Helping ensure patients have access to the drugs they need, when they need them.

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