The only pharmaceutical wholesaler
fully dedicated to secondary care

Largest independent pharmaceutical distributor

The unique demands of hospital pharmacies and out-patient dispensaries require exemplary distribution methods that the customer instinctively trusts. Recognising this need, Mawdsleys has formed a fully focused, dedicated secondary care service. We now have multiple distribution agreements, more than twenty of which are exclusive.

Many of our customers have opted for our value-added services – Enhanced Customer Care and Green Lane – which are delivering efficiency improvements across the NHS. Our partners trust and rely on our service because we know that one size doesn’t fit all and create bespoke solutions to suit individual requirements. Doing much more than is necessary gives both suppliers and customers a service they value.

Why suppliers work with us

What is Enhanced Customer Care?

Our Enhanced Customer Care service means that a hospital is allocated a dedicated customer service representative from our first-rate team. They will not only deal with delivery and invoicing queries quickly; they will also continually scrutinise back orders, recommend replacement products where possible and advise on potential shortages and MCS information.

What is Green Lane?

Mawdsleys Green Lane is a service whereby we perform additional sets of accuracy checks before goods are dispatched. The result is that hospitals save time when receiving deliveries because they have the confidence to book stock in without needing to check it.

Efficiency case study    

Mawdsleys Online

Our clear and simple online platform is a one-stop solution for checking stock levels and placing
and monitoring orders, as well as reviewing and amending back orders and viewing invoices, saving you time making phone calls and sending emails.

 


Live stock levels –
see live stock levels
at your local depot


Live contract pricing – view
one price including regional
or national contract
price if applicable


Back order management –
Amend or cancel your
back orders online


Key product information –
view PIP codes, EAN codes
and manufacturers on the
first search results page


Enhanced product search –
find products easily
with our broad match
search facility


Account management –
view and reprint
your invoices and
credit notes online

Connecting Pharmaceutical Suppliers and Hospitals

Suppliers who need to get their products to market efficiently need an experienced and pro-active distribution
partner. As a full-line wholesaler we have a wealth of experience in supplying contract and non-contract
products to NHS hospitals. Hundreds of CMU contracts and numerous nominations by pharmaceutical
suppliers to distribute their products are testament to the quality of our service, and the fact that we go above
and beyond for our supplier partners to provide them with the information they need.

60+


We distribute on behalf of more than 60 manufacturers

20+


We are the sole distributor for more than 20 manufacturers

99%


of our customers were very satisfied with our Customer Service teams

99%


order picking accuracy through barcode checking

99%


of our customers in a recent survey were very satisfied or satisfied with our delivery reliability

100%


dedicated to secondary care

Find out more

If you’re already a Mawdsleys customer, you’ll know we’re experts at connecting pharmaceutical
suppliers and hospitals with a responsive and efficient service. With our ongoing commitment to
constant improvement we look forward to strengthening our relationships throughout the 2020’s and beyond.

Our Location

 

Salford – Head Office

Number Three
South Langworthy Road
Salford
M50 2PW

+44 (0)844 736 9016
customer.services@mawdsleys.co.uk

Contact us

Contact Us